4 Things We Do Differently Than Other Kitchen Providers
We feel grateful to have received the Best of Houzz Service award four years in a row, as well as an A+ accreditation from the BBB. From day 1, our goal has been to build the most delightful customer experience, and we’ve made some deep investments to make that happen. Here’s how we’re different.
March 21, 2023
Dedicated Designers, for Free
At FORM, you always work 1-on-1 with a dedicated designer, from start to finish. Our design team, collectively, has over 100 years of experience designing modern, functional kitchens. Working with a designer of this caliber would cost thousands of dollars, elsewhere, but with us, it’s free. We do this because a beautiful, intuitive kitchen requires deep design expertise, and we want you to get the space you truly are envisioning.
“Our design team, collectively, has over 100 years of experience designing modern, functional kitchens.”
Guaranteed Delivery Dates
There’s a lot to coordinate with a kitchen renovation, so we stand behind our guaranteed delivery dates. And for every business day that we’re late, we’ll refund 1% of your project value. And we are truly with you until the end of the project. We also stand behind our kitchens with a perfect-fit guarantee, so you know you’ve got a trusted team behind you that is invested in your success.
Stunning Photorealistic Visuals
The interior design is more comprehensive than merely selecting furniture or cushions. Kitchen designers have a comprehensive strategy when it comes to the room, taking into account elements such as lighting, flooring, and the path of traffic in and out of the kitchen. They comprehend that the kitchen is not only a place for cooking, but also a place for socializing and entertaining and now, working.
“We want you to feel confident about your new kitchen.”
Dedicated Customer Success Team
We want to make sure your project comes together perfectly. Our customer success team walks your contractor through the installation process with detailed install packs. They’re even available via text, phone, or Zoom the day of installation to answer any questions. And if for some reason, there are damages or mistakes, they are on hand to help and make things right. That team is a big part of the reason we have 37 five-star reviews on Houzz.
If you ever want to learn more, we offer free project consultations and informational webinars to answer all your questions and get you started with the kitchen you’ve been dreaming of.