When you visit our website or you establish a FORM Kitchens account, we may collect certain information from you. This Privacy Policy describes the types of information we collect when you visit the formkitchens.com website or sign up for the FORM Kitchens services (collectively, our "Services") and our practices for using, maintaining, protecting and disclosing that information.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will handle it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy.
This Privacy Policy may change from time to time (see What If There Are Changes to Our Privacy Policy? below). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
We collect several types of information from and about users of our Services. This information includes the following:
The information we collect on or through our Services may include:
Information you provide if you choose to register with us and set up a FORM Kitchens account. This information includes your name and email address, and may also include your phone number and physical address as well as billing and payment (credit card) information.
Photos of your room and related information so that our designers can provide you with our design Services.
Information you provide to respond to a FORM Kitchens survey.
Records and copies of your correspondence, including email address, if you contact us for customer support or other purposes.
Details of transactions you carry out through our Services.
Your style profile and design preferences.
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and usage patterns, including:
Details of your visits to our Services, including the resources that you access and use on the Services.
Information about your computer and internet connection, including your IP address, operating system and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). See below for information on how you can opt out of behavioral tracking on our website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical data and does not include personal information. This data helps us to improve our Services and to deliver better and more personalized features to you, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Services according to your individual interests.
Speed up your searches.
Administer a contest, promotion, survey or other feature of our website.
Recognize you when you return to our Services.
The technologies we use for this automatic data collection may include cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
Some content or applications, including advertisements, on the website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our Services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties’ tracking technologies and how they may be used. For information about how you can opt out of receiving targeted advertising, see What Are Your Choices About How We Use and Share Your Information? below.
Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information via our website or register for our Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not register on our website, make any purchases through our website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@formkitchens.com.
We use information that we collect about you or that you provide to us, including any personal information:
To present our Services and its contents to you.
To provide you with information, products or services that you request from us.
To fulfill any other purpose for which you provide your information.
To provide you with notices about your FORM Kitchens account.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Services or any products or services we offer or provide through it.
For the purpose of aggregated statistical analysis of how you and others use our website and our Services.
For developing and marketing other services, provided no personal information is disclosed.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about our own and third parties' goods and services that we believe may be of interest to you. If you do not want us to use your information in this way, please send us an email at privacy@formkitchens.com. For more information, see What Are Your Choices About How We Use and Share Your Information? below.
We may disclose and market aggregated information about users of our Services, and aggregated information collected via our Services, that does not identify any individual, without restriction.
In addition, we may disclose personal information that we collect or you provide as described in this Privacy Policy:
To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Form Remodel’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Form Remodel about our users is among the assets transferred.
To fulfill the purpose for which you provide it.
If you set up a FORM Kitchens account, in accordance with our Terms of Service.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Form Remodel, our clients or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Other than as described above, we will never provide your information to anyone for any purpose under any circumstances.
If you are a California resident, California law permits you to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@formkitchens.com.
We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to give you the following controls over your information:
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may be inaccessible or not function properly.
If you do not wish to have your contact information or user content used by Form Remodel to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to privacy@formkitchens.com. If we have sent you a promotional email, the email will have an “unsubscribe” feature that will allow you to opt-out of receiving future email distributions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
You may send us an email at privacy@formkitchens.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete all of your personal information except by also deleting your FORM account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls and will be backed up on at least a weekly basis. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. We urge you to be careful about sharing your FORM Kitchens account information with anyone else or otherwise providing access by third parties to your FORM Kitchens account.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted via our Services. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Services.
We post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat your personal information, we will notify you by email to the email address specified in your account, if you have one. The date the Privacy Policy was last updated is identified at the top of this page. You are responsible for ensuring we have an up-to-date, active and deliverable email address for you and for periodically visiting our Services and this Privacy Policy to check for any changes. You can also learn of changes to this Privacy Policy by logging into your account.
To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us at privacy@formkitchens.com.