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FAQs
Here you’ll find a compilation of the most frequently asked questions. If there’s something you want to know which isn’t here, please send an email to hello@formkitchens.com!
General
What is the payment schedule?
What is the perfect-fit guarantee?
What does the 25-Year Manufacturing Warranty cover?
How does the Guaranteed Delivery Date work?
How long does it take?
Is shipping included?
Does FORM offer financing?
Where are FORM Kitchens made?
When is the right time to get started?
Design process
How are FORM visuals different?
How does it work if I already have a designer / architect
Can I get help with measurements?
Product
Can I see the product in person?
Do you offer cabinetry for other rooms?
Pricing
How can FORM Kitchens offer better value?
Does FORM offer financing?
Shipping
Is shipping included?
How long does shipping take?
Installation
Can I install the kitchen myself?
Contractors
Can you help me find a vetted contractor?
Can you work with my contractor?
Delivery
What is the order confirmation process? How long does this take?
When is it arriving?
How does delivery work?
Will everything arrive at once?
How does scheduling work? Will they call before?
Can I change the delivery address?
How will we know it’s all here? (Once your order arrives)
Will they bring it inside?
Proper way to store?
We can’t take it, do you offer storage?
If we need to change appliances, what do we do?
Can I change the order?
What happens if my order is delayed?
What to do if things arrive damaged?
How do we get help if we have installation issues?
If I am missing an item, what do I do?
How long does it take to get a replacement on site?
What if I need to speak with someone right away?
What if there is a discrepancy between the visuals and the plans?
If I have a problem, can you come on site?
How can I purchase additional items?
What if something get damaged by the installer?
What happens if there is a problem with the delivery?
Book a free 1:1 consultation
It's a 25-minute chat. Once we know a little bit about what you're looking for, we can see if we're the right fit for you.
A better way to buy a kitchen
How it works
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View projects"We believe that good design improves people's lives. We focus on personalization, performance, and peace of mind."
Danny Soos & Tom Sherman
FORM Co-Founders